Refund policy
Made-to-Order Products
All wearable helmets are handmade and produced according to customer orders.
Because each helmet is custom made, returns or exchanges are not accepted unless the item is defective or damaged upon arrival.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.
Please include:
- Your order number
- Photos of the product
- Photos of the packaging
We will provide a replacement or an appropriate solution.
Order Cancellation
Orders may be canceled within 24 hours after purchase.
After production begins, cancellations are no longer accepted.
Non-returnable Items
Custom-sized helmets
Made-to-order products
Items damaged due to misuse
Contact
For any questions regarding returns or refunds, please contact: